Privacy Policy
Last Updated: September 22, 2026
Clean R Pool ("Clean R Pool," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how we handle information provided through the Clean R Pool website and services.
1. Information We Collect
Depending on how you use Clean R Pool, we may collect information such as:
- Name and contact information
- Email address
- Telephone or mobile phone number
- Business information provided by haulers
- Service requests and information submitted through quote forms
- Account and subscription information
- Information necessary to process payments and subscriptions
- Website usage and technical information
2. How We Use Information
We may use collected information to:
- Create and manage user and pool professional accounts
- Provide and operate Clean R Pool services
- Connect customers with pool service service providers
- Process quote requests and service inquiries
- Process subscriptions and payments
- Send account, service, and transactional communications
- Send SMS notifications when a user has expressly opted in
- Respond to customer support requests
- Maintain security and prevent abuse
- Improve and maintain our services
3. SMS and Mobile Phone Information
If you provide a mobile phone number and expressly opt in to receive SMS notifications from Clean R Pool, we may use your phone number to send transactional and service-related text messages associated with your Clean R Pool account or activity.
SMS messages may include notifications about leads, service activity, account-related events, or other transactional communications associated with Clean R Pool.
Message frequency varies. Message and data rates may apply.
You can opt out of SMS notifications at any time by replying STOP. You may also manage SMS notification preferences through your Clean R Pool account when those settings are available.
For assistance with SMS messages, reply HELP or contact Clean R Pool through our available support channels.
Clean R Pool does not sell, rent, or share mobile phone numbers or SMS opt-in data with third parties or affiliates for marketing or promotional purposes. Mobile phone numbers provided for SMS notifications are used only to deliver Clean R Pool SMS messages and related account/service notifications.
4. How We Share Information
We may share information when necessary to provide Clean R Pool services, including connecting customers and pool professionals, processing payments, delivering communications, operating our website, and complying with applicable legal requirements.
Service providers may process information on our behalf to provide services such as hosting, payment processing, email delivery, SMS delivery, security, and other technical services.
Clean R Pool does not sell personal information for third-party marketing.
5. Payments
Payment information may be processed by third-party payment providers. Clean R Pool does not need to store your complete payment card number to provide subscription services.
6. Account Information
If you create an account, we may retain account information for as long as necessary to provide services, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations.
7. Security
We use reasonable administrative, technical, and organizational measures designed to protect information submitted to Clean R Pool. No method of transmitting or storing information can be guaranteed to be completely secure.
8. Your Choices
You may update certain account information through your Clean R Pool account. You may also opt out of SMS notifications by replying STOP or by changing your SMS notification preferences when available.
9. Children's Privacy
Clean R Pool is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When changes are made, the updated policy will be posted on this page with a revised "Last Updated" date.
11. Contact
If you have questions about this Privacy Policy or your personal information, please contact Clean R Pool through the contact information provided on our website.